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What is Wrong with UX

Dec 22, 2015

In this episode, Kate and Laura discuss the one weird trick to doing better customer interviews. Ok, it's not really a trick, but it is weird. When conducting research, interviewers often behave very differently than they would normally, creating a sort of Research Persona or Character that helps them build rapport...


Dec 8, 2015

Users who care deeply about your product can get very angry when you make changes. Sometimes it's change aversion, and sometimes you seriously screwed something up. In this episode, Kate and Laura talk about how to tell when it's your fault that your users hate you. 

Music: The Future Soon by Jonathan Coulton

Drink...


Nov 25, 2015

Just in time for Thanksgiving, a plea to consider the assholes in your life and workplace. Sometimes people who are hard to work with can be incredibly productive, useful members of teams. You can make great products with people you wouldn't necessarily invite over for a drink. In this episode, Kate and Laura talk...


Oct 6, 2015

In this episode, Kate and Laura discuss four things that will make you a better UX Designer. Learn why getting better at taking feedback and understanding business can help improve your career. Also, Laura gets shouty. Again. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Single Malt Scotch


Sep 29, 2015

Kate and Laura talk about the things we wish we'd learned earlier in our careers as UX Designers. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Brandy Alexanders